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Samples of User Guides

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eCharge Phone SE Tools User Guide

Procedures for IT staff to support customers of an online payment service, by using a web-based application. System engineers use SE Tools to display, add, and update merchants, products, and telephone companies. System administrators use SE Tools to configure UNIX databases and display, add, and update Internet Service Providers (ISPs), customer information module (CIM) gateways, Internet Protocol (IP) address ranges, and system engineer accounts. Length: 106 pages.


PDF Format
1.75 MB Zip file

eCharge Transaction Server Install Guide

Procedures for setting up an online payment system at customer sites, written for an internal audience of engineers. Describes how to set up a Solaris server to run one or more components of the Phone 3.0 software, including installation scripts that control the overall installation, a set of UNIX tar files containing the eCharge software components, Oracle, iPlanet, and JDK 1.2. Length: 157 pages.


PDF Format
643 KB Zip file

eCharge Transaction Server Administration Guide

Covers the configuration of monitoring utilities included with the eCharge Transaction Server system. Written for UNIX System Administrators and Oracle DBAs, topics include logging, cron jobs, and system utilities. Length: 28 pages.


PDF Format
74 KB Zip file

eCharge Mini3 Server Configuration Guides

A series of six guides for UNIX system administrators and Oracle database administrators. Three of the documents are presented here:
-Server Setup: UNIX environment setup for payment system servers
-Firewall: configuration of server firewalls
-RAID Manager: installation and configuration of failover support


PDF Format
3 Zip files

Framemaker User Guide

An in-house guide for technical writers who compose documents in Adobe Framemaker. Includes issues specific to the company for which it was written, along with a summary of basic Framemaker procedures. Length: 45 pages.


PDF Format
338 KB Zip file